Services' privacy policy

This Privacy Policy informs you of our policies and procedures regarding the collection and use of your personal data and is effective from 2014.01.16.

All personal data that we collect through the use of the Tribalytics Services remain under our special care. Below you will find the explanation of issues related to ensuring security for your personal data in the form of answers to the following questions:

  1. Who collects and processes data collected?
  2. What kind of information is collected?
  3. For what purpose do we collect your personal data?
  4. How do we store and use the information collected?
  5. For what purpose do we not use personal data?
  6. Whom your personal data may be shared with?
  7. How can you update your personal information?
  8. How do we communicate with the user?
  9. How the Privacy Policy is changed?

1. Who collects and processes data collected?

The Administrator of your personal data within the meaning of the Belgian law of 8 December 1992 (amended by the law of 11 December 1998 transposing Directive 95/46/EC) on the processing of personal data, is Mango Information Systems SPRL, a Belgian company with registered office located Avenue Ernestine, 11 - 1050 Brussels (Belgium) and registered with the Legal Entity Register under number 0829.240.825. Mango Information Systems SPRL is abbreviated as Mango-is in this document.

2. What kind of information is collected?

3. For what purpose do we collect your personal data?

All of the collected personal data are processed solely to perform the services requested. As for credit cards information, they are used solely to check the financial qualifications of prospective users and to collect payment for the services.

For the above mentioned purposes, the data may be used, in particular, to:

If you do not wish to receive marketing mailings, please send an email to support@tribalytics.com.

4. How do we store and use the information collected?

All your personal data, contained in the registration form or obtained during the use of the Tribalytics Services, are stored and processed in accordance with the law, in particular the Belgian law of 8 December 1992 (amended by the law of 11 December 1998 transposing Directive 95/46/EC) on the processing of personal data.

A collection of personal data is stored on the Server in the same matter as the rest of your data. However we do provide adequate protection for all data on the Server in following way:

In order to protect your data from unauthorized access, unauthorized alteration, disclosure or destruction, the appropriate security measures are used. They include: internal audit of the data collected, procedures of storing and processing and the safety measures in the form of physical security measures to protect against unauthorized access to systems that store your personal data.

The range of entities that have access to your personal data is limited. Those are only our subcontractors, technicians, service providers, people cooperating and other agents for which it is necessary in order to support the development or improvement of the services and in connection with the provision of services to you. These individuals are bound by obligations of confidentiality and in the event of non-compliance with these obligations shall be subject to disciplinary measures, including termination of the agreement and criminal penalties.

5. For what purpose do we not use personal data?

Your personal data will not be sold by us or, in any other commercial manner, be made available to third parties.

6. Whom your personal data may be shared with?

The collected personal data may be shared with other companies or individuals only in the circumstances permitted by law and in the following circumstances:

  1. information transferred to subsidiaries, affiliated companies or other trusted businesses or people to process personal data on behalf of Mango-is. From these entities we required processing information according to our instructions, in compliance with this Privacy Policy and using any other appropriate measures to protect the confidentiality and security of your data.
  2. financial data shall be made available to a payment service solely in order to implement the Internet payment in connection with your use of the Services.
  3. the information shall be transmitted at the request of the Court, the public prosecutor's Office, police or other authority, in case of infringement of the legislation by the users.
  4. we may use third party analytics services to help understand your use of our services such as Google Analytics.
  5. we may use anonymous statistics to help understand your use of our services, to improve the product, for marketing, or to publish interesting insights into audience analysis, social graphs, social media marketing and use of Tribalytics.

Mango-is reserves the right to disclose the general censuses. Such statements relate mainly to general view of the Services and do not include data permitting the identification of the individual user, unless prior agreement has been provided by the user.

7. How can you update your personal information?

As a user of the site, you have the right to access your personal data and correct erroneous or outdated information. Users may update or change their registration information by logging in to their accounts at http://tribalytics.com/. Requests to delete your information will be handled within 30 days.

Data collected automatically, as well as the data obtained by the administrator of the site on the occasion of your payment transactions, will not be able to be changed or removed. Billing data will be stored for as long as is necessary for the conduct of the accounts. Other data will be deleted within 30 days.

8. How do we communicate with the user?

Users cannot opt out of receiving transactional emails related to their account with Tribalytics. You may, however, send a request specifying your communications preferences to support@tribalytics.com. Communication with you in other matters relating to your use of the services may be held by an e-mail, ordinary mail, by telephone or otherwise.

9. How is Privacy Policy changed?

We reserve the right to change this Privacy Policy in order to reflect changes in our services and to respond to the feedback that you and other users may provide. Any changes to the Privacy Policy will be published on the page http://tribalytics.com/privacy.

About important material changes you will be informed in a more visible manner (sending e-mail notification of changes to the Privacy Policy). Each version of this Privacy Policy will mention, at the top of the page, the date of its entry into force.

Mango-is may provide bulletin boards, blogs or chat rooms on the Website. Mango-is shall not be liable for the personal information you choose to submit in these forums.

If you have any questions regarding this Privacy Statement or how your data is handled, you may contact us at support@tribalytics.com.

Changelog

You may read more information in European Commission's website about protection of personal data.

Social media data privacy policy

This Privacy Policy informs you of our policies and procedures regarding the collection and use of personal data publicly available on social media and is effective from 2014.01.16.

All personal data that we collect through the use of the Tribalytics Services remain under our special care. Below you will find the explanation of issues related to ensuring security for your personal data in the form of answers to the following questions:

  1. Who collects and processes data collected?
  2. What kind of information is collected?
  3. For what purpose do we collect your personal data?
  4. How do we store and use the information collected?
  5. For what purpose do we not use personal data?
  6. Whom your personal data may be shared with?
  7. How can you update your personal information?
  8. How do we communicate with the user?
  9. How the Privacy Policy is changed?

1. Who collects and processes data collected?

The Administrator of your personal data within the meaning of the Belgian law of 8 December 1992 (amended by the law of 11 December 1998 transposing Directive 95/46/EC) on the processing of personal data, is Mango Information Systems SPRL, a Belgian company with registered office located Avenue Ernestine, 11 - 1050 Brussels (Belgium) and registered with the Legal Entity Register under number 0829.240.825. Mango Information Systems SPRL is abbreviated as Mango-is in this document.

2. What kind of information is collected?

3. For what purpose do we collect your personal data?

All of the collected personal data are processed solely to perform the services, in particular to analyze social media audiences.

4. How do we store and use the information collected?

All personal data, contained in the registration form or obtained during the use of the Tribalytics Services, are stored and processed in accordance with the law, in particular the Belgian law of 8 December 1992 (amended by the law of 11 December 1998 transposing Directive 95/46/EC) on the processing of personal data.

A collection of personal data is stored on the Server in the same matter as the rest of your data. However we do provide adequate protection for all data on the Server in following way:

In order to protect your data from unauthorized access, unauthorized alteration, disclosure or destruction, the appropriate security measures are used. They include: internal audit of the data collected, procedures of storing and processing and the safety measures in the form of physical security measures to protect against unauthorized access to systems that store your personal data.

The range of entities that have access to your personal data is limited. Those are only our subcontractors, technicians, service providers, people cooperating and other agents for which it is necessary in order to support the development or improvement of the services and in connection with the provision of services to you. These individuals are bound by obligations of confidentiality and in the event of non-compliance with these obligations shall be subject to disciplinary measures, including termination of the agreement and criminal penalties.

5. For what purpose do we not use personal data?

We do not use personal data to perform spam or abuse.

6. Whom your personal data may be shared with?

The collected personal data may be shared with other companies or individuals only in the circumstances permitted by law and in the following circumstances:

  1. aggregate and detailed data is made available to the Services users.
  2. information transferred to subsidiaries, affiliated companies or other trusted businesses or people to process personal data on behalf of Mango-is. From these entities we required processing information according to our instructions, in compliance with this Privacy Policy and using any other appropriate measures to protect the confidentiality and security of your data.

7. How can you update your personal information?

You have the right to access your personal data and correct erroneous or outdated information. Users may update or change their information either by updating it directly in the social media - Mango-is synchronizes the information periodically -, or by contacting support@tribalytics.com. Requests to delete your information will be handled within 30 days.

8. How do we communicate with the user?

The Service does not contact people from which information has been extracted from social media.

9. How is Privacy Policy changed?

We reserve the right to change this Privacy Policy in order to reflect changes in our services and to respond to the feedback that you and other users may provide. Any changes to the Privacy Policy will be published on the page http://tribalytics.com/privacy.

About important material changes you will be informed in a more visible manner (sending e-mail notification of changes to the Privacy Policy). Each version of this Privacy Policy will mention, at the top of the page, the date of its entry into force.

If you have any questions regarding this Privacy Statement or how your data is handled, you may contact us at support@tribalytics.com.

Changelog

You may read more information in European Commission's website about protection of personal data.